When we decided to purchase a home in London we knew that we needed independent, objective and specialist advice to help us navigate our way through the challenges of buying a property in a City we were not overly familiar with.
Jonathan and Ana were able to quickly bring us to speed with existing market conditions and locations to consider and those to avoid. They sourced properties for us to view and gave us expert insight into refurbishment plans and added value ideas. They project managed the extensive refurbishment we undertook of the property we eventually purchased which gave us peace of mind that it was being done to a high standard and to the specification we required.
Their expert local knowledge, professionalism and personal service throughout made what can be a stressful experience a smooth, efficient and pleasurable one.
We have no hesitation in recommending Jonathan and Ana to someone considering a property acquisition in London.
Gareth and Louise
I cannot recommend highly enough Jonathan Crown and the property related services his company provides. Jonathan not only advised me on the purchase of an exceptional property in Little Venice (London) but also helped me undertake a major renovation of that property. Further, post-refurbishment, he very ably and successfully managed the property for me for a number of years.
Over a 14 month refurbishment period the property was gutted, major structural work was undertaken and the internal and external finishes were raised to meet very exacting standards. Through-out the period of these works I was living overseas and thus highly reliant on Jonathan and his team to ensure this major project went according to plan. In my absence Jonathan and team handled everything from architects to local planners to builders to carpenters to budgets and did so with both great efficiency and personal care.
The final product was excellent.
Jonathan and team, on my behalf, rented and managed the property and took exemplary care of the needs of the tenants. This they seamlessly and successfully did with their hallmark high level of personal attention to all matters big and small. The property was constantly rented, commanded a high and premium rental rate and the tenants loved the experience of living in the property. I could not have asked for more.
I live and work abroad and have used Jonathan Crown for over 6 years to manage my house in West Hampstead (comprising of two flats).
The level of service and care provided has always been excellent at all times and any concerns or headaches about the flats are taken care of professionally and diligently. I truly value the high standards applied to managing the flats and the reassurance that this provides to me as an absent landlord.
The continuity of relationship is a very important part of the trust and confidence that builds over time and I believe that only a smaller personable and excellent managing agent can provide this, such as Jonathan Crown.
I have used the services of Jonathan Crown since 2000, both as managing agents and project managers.
Ana Fernandez, Jonathan Crown’s No. 2, is professional, friendly, cheerful and efficient despite everything working in London with builders and agents can mean.
I have no hesitation in recommending this small but very human company – it has removed the hassle of renting out my West Hampstead property.
My wife and I have lived abroad for a number of years and employed Jonathan Crown three years ago to manage the tenant of our London house. We have been delighted by his thorough and professional service, addressing tenant issues and ensuring the property was kept its high quality condition etc.
We decided to rebalance our investment portfolio and sell our London house, engaging Jonathan as our representative. The entire sale process from agents, viewings, lawyers etc. was managed through this single point of contact with an outcome of full sales price and completion within eight weeks from going on the market.
The confidence of working with Jonathan and his team both as a managing agent and selling representative has convinced us to engage them with searching for our next investment property in central London. He has established a understanding of what we as investors are looking for, while educating us on the key value drivers of ‘Grade A’ properties and premiums for location, type of property etc.
The relationship has developed to a the level that he treats us not just as a client but a partner our business dealing.
Being a overseas investor the need for a single point of contact is important but having the ability to trust in his judgment and manage the varied issues as a representative is essential but more importantly critical to a commercially successful investment property.
Jonathan provides us with the full range of services from search and select, management, to selling and the relationship has developed to a level that we feel he treats us not just as a client but as business partner.
Mr and Mrs Paul McLaughlin
Jonathan Crown and his team assisted us in purchasing an investment property in London back in 2009. While we remained overseas, Jonathan successfully sourced a property within our budget, supervised the renovations and acted as our representative during the entire process. We did not physically see the property until some months after the completion of the purchase.
Jonathan’s superior knowledge of location and market forces ensured that we paid the right price for the right property in the right area. It has remained tenanted for the duration and the capital growth on our investment has been excellent.
Jonathan does such a great job of managing the property on our behalf that we made him manager of our other properties in London.
We live overseas and it is very important to have someone “on the ground” whom we can trust to manage our investments effectively while ensuring that our best interests are integral to any decision making. Jonathan and his team do this brilliantly.
We only wish we had found Jonathan before we purchased our other properties – we would have made some very different investment
Stephen & Karen
We live in Dubai but my husband’s mother lives in London and wanted to buy the flat she had been renting for several years. We were worried that the process would be complicated and if we were not there, difficult for my mother-in-law.
Fortunately, my husband and I were introduced to Jonathan through a mutual friend. Jonathan helped us to procure, negotiate for and purchase the flat successfully while we were still overseas. He introduced us to the relevant people and made sure that my mother-in-law was as comfortable as possible with the process.
We would happily recommend Jonathan’s services to anyone needing that extra care and attention when buying their flat.